Notices May 23, 2022, 00:00 (UTC)
Changes to the Privacy Policy
1
Greetings, Adventurers.
Thank you for your continued love and support for Black Desert Online.
In order to safely manage our Adventurers’ valuable personal information, we are making amendments to the Black Desert Privacy Policy.
Please refer below for specific details.
■ Pearl Abyss Privacy Policy Amendments
- Amended Policy: Pearl Abyss Privacy Policy
- Applied Date (Effective from): May 25, 2022 (Wednesday)
- Primary Changes
> Added Black Desert SA to the Consigned Service Providers and Consigned Duties under "3) Partners and service providers"
> Changed the title held by the "Chief Privacy Officer"
- Amendments Details (English)
| Article | Before | After |
| 3. Who does Pearl Abyss share your information with? |
3) Partners and service providers Consigned Duties: Detect and block hacking and malicious behaviors through service data analysis Location: Luxembourg |
3) Partners and service providers Consigned Service Providers: Consigned Duties: Detect and block hacking and malicious behaviors through service data analysis |
| (N/A) |
3) Partners and service providers Consigned Company: BoaCompra Consigned Duties: Payment tasks Location: Brazil |
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3) Partners and service providers Consigned Company: Elite Global Consigned Duties: Perform customer counseling, complaint and other affairs handling, deliver notices, perform customer support tasks |
3) Partners and service providers Consigned Company: Elite Global Consigned Duties: Perform customer counseling, complaint and other affairs handling, deliver notices, perform customer support tasks (in South America region and English speaking regions of Shadow Arena) Location: |
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3) Partners and service providers Consigned Company: GURU COMPANY Location: Republic of Korea |
3) Partners and service providers Consigned Company: GURU COMPANY Consigned Duties: Giveaway shipping Location: Republic of Korea |
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| 10. How do you contact Pearl Abyss? |
Chief Privacy Officer Name: Jin-Young Heo (Title: CPO) |
Chief Privacy Officer Name: Jin-Young Heo (Title: CEO) |
- Inhalte (Deutsch)
| Kategorie | Vor der Änderung | Nach der Änderung |
| 3. An wen gibt Pearl Abyss Ihre Daten weiter? |
3) Partner und Dienstleister - Black Desert Dienste in Südkorea - Black Desert Dienste in NA/EU - Shadow Arena Beauftragter Dienst: Entdecken und Verhindern von Hackerangriffen und böswilligem Verhalten mittels Servicedatenanalyse Standort: Luxemburg |
3) Partner und Dienstleister - Black Desert Dienste in Südkorea - Black Desert Dienste in NA/EU - Black Desert Dienste in Südamerika - Shadow Arena |
| (Nicht Verfügbar) |
3) Partner und Dienstleister |
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3) Partner und Dienstleister Beauftragtes Unternehmen: Elite Global Beauftragter Dienst: Kundenberatung, Bearbeitung von Anfragen wie Beschwerden, Übermittlung von Ankündigungen, Kundenbetreuung (im englischsprachigen Raum) |
3) Partner und Dienstleister - Black Desert Dienste in NA/EU - Black Desert Dienste in Südamerika - Shadow Arena Kundenberatung, Bearbeitung von Anfragen wie Beschwerden, Übermittlung von Ankündigungen, Kundenbetreuung (Südamerika und Shadow Arena im englischsprachigen Raum)
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3) Partner und Dienstleister - Black Desert Dienste in Südkorea - Black Desert Dienste in NA/EU - Shadow Arena Beauftragter Dienst: Versand von Preisen |
3) Partner und Dienstleister - Black Desert Dienste in Südkorea - Black Desert Dienste in NA/EU - Black Desert Dienste in Südamerika - Shadow Arena |
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| 10. Wie können Sie uns kontaktieren? |
Datenschutzbeauftragter Name: Heo Jin-Young (Position: CPO) Telefonnummer: (+82) 1661-8572 E-Mail-Adresse: privacy@pearlabyss.com Fax-Nummer: (+82) 31-624-5897 |
Datenschutzbeauftragter Name: Heo Jin-Young (Position: CEO) Telefonnummer: (+82) 1661-8572 E-Mail-Adresse: privacy@pearlabyss.com Fax-Nummer: (+82) 31-624-5897 |
- Détails des modifications (Français)
| Article | Avant | Après |
| 3. À qui Pearl Abyss communique vos données personnelles ? |
3) Partenaires et fournisseurs de services - Services de Black Desert en République de Corée - Services de Black Desert en Europe et Amérique du Nord - Shadow Arena Tâche assignée: Analyse des données des services pour la détection et protection contre des comportements malveillants et piratages. |
3) Partenaires et fournisseurs de services - Services de Black Desert en République de Corée - Services de Black Desert en Europe et Amérique du Nord - Services de Black Desert en Amérique du Sud - Shadow Arena Tâche assignée: Analyse des données des services pour la détection et protection contre des comportements malveillants et piratages. |
| (N/A) |
3) Partenaires et fournisseurs de services |
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3) Partenaires et fournisseurs de services |
3) Partenaires et fournisseurs de services - Services de Black Desert en Europe et Amérique du Nord - Services de Black Desert en Amérique du Sud - Shadow Arena Tâche assignée: (Pour les régions anglophones de Shadow Arena et sud-américaines) Assistance clientèle, Traitement des plaintes, Annonce de notifications |
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3) Partenaires et fournisseurs de services - Services de Black Desert en République de Corée - Services de Black Desert en Europe et Amérique du Nord - Shadow Arena Tâche assignée: Envoi des prix |
3) Partenaires et fournisseurs de services - Services de Black Desert en République de Corée - Services de Black Desert en Europe et Amérique du Nord - Services de Black Desert en Amérique du Sud - Shadow Arena Tâche assignée: Envoi des prix |
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| 10. Comment contacter Pearl Abyss ? |
Responsable de la protection des données personnelles Nom : Heo Jin Young (CPO) Numéro : +82-1661-8572 Adresse e-mail : privacy@pearlabyss.com FAX : +82-31-624-5897 |
Responsable de la protection des données personnelles Nom : Heo Jin Young (PDG) Numéro : +82-1661-8572 Adresse e-mail : privacy@pearlabyss.com FAX : +82-31-624-5897 |
- Detalles (Español)
| Artículo | Antes | Después |
| 3. ¿Con quién comparte su información Pearl Abyss? |
3) Socios y proveedores de servicios - Black Desert de Corea del Sur - Black Desert América del Norte/Europa - Shadow Arena Servicios: Control de piratería y otras acciones dañinas |
3) Socios y proveedores de servicios - Black Desert de Corea del Sur - Black Desert América del Norte/Europa - Black Desert Sudamérica - Shadow Arena Servicios: Control de piratería y otras acciones dañinas |
| (N/A) |
3) Socios y proveedores de servicios |
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3) Socios y proveedores de servicios |
3) Socios y proveedores de servicios - Black Desert América del Norte/Europa - Black Desert Sudamérica - Shadow Arena Servicios: Regiones de habla inglesa de Shadow Arena y región de sudamérica: Servicio de Atención al Cliente, quejas y reclamaciones, comunicación de avisos, ayuda al cliente |
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3) Socios y proveedores de servicios - Black Desert de Corea del Sur - Black Desert América del Norte/Europa - Shadow Arena Servicios: Servicio de envío de premios |
3) Socios y proveedores de servicios - Black Desert de Corea del Sur - Black Desert América del Norte/Europa - Black Desert Sudamérica - Shadow Arena Servicios: Servicio de envío de premios |
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| 10. ¿Cómo puede contactarnos? |
Responsable de Protección de datos Nombre: Jin-Young Heo Cargo: CPO Teléfono: (+82) 1661-8572 Correo electrónico: privacy@pearlabyss.com Fax: +8231-624-5897 |
Responsable de Protección de datos Nombre: Jin-Young Heo (CEO) Teléfono: (+82) 1661-8572 Correo electrónico: privacy@pearlabyss.com Fax: +8231-624-589 |
| Privacy Policy Before Changes | Privacy Policy After Changes |
| [View Full Details (English)] | [View Full Details (English)] |
| [View Full Details (German)] | [View Full Details (German)] |
| [View Full Details (French)] | [View Full Details (French)] |
| [View Full Details (Spanish)] | [View Full Details (Spanish)] |
* If you do not reject the amended Black Desert Privacy Policy by the effective date of May 25, 2022 (Wed), you will be deemed as consenting to all changes.
* If you do not agree to the changes made to the Black Desert Privacy Policy, you may apply for 'account deletion' or demur through [Customer Support]. Please note that deleting your account means all your game data, including characters, items, etc., will be erased and any deleted game data cannot be restored.
* Please contact us via [Customer Support] if you have any questions or concerns about the changes to the Pearl Abyss Privacy Policy.
Thank you.
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[Notices] [Completed] May 31 (Tue) Maintenance Learn more about the scheduled maintenance. (Updated: 05/30/2022 07:22 UTC) May 27, 2022 (UTC) -
[Notices] [Completed] May 25 (Wed) Maintenance Learn more about the scheduled maintenance. (Last Updated: 05/24/2022 08:00 UTC) May 24, 2022 (UTC) -
[Notices] Payment Issues via Internet Explorer on May 20 (Wed) May 20, 2022 (UTC) -
[Notices] [Completed] May 17 (Tue) PERS Maintenance Learn more about the PERS maintenance. May 16, 2022 (UTC)
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