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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Announcements

Notices Sep 15, 2022, 13:00 (UTC) Changes to the Privacy Policy

 

Greetings, Adventurers. 

 

We want to inform you of the upcoming changes to our Privacy Policy. Please refer below for the following for specific details. 

 

■ Pearl Abyss Privacy Policy Amendments

- Applied Policy: Pearl Abyss Privacy Policy 

- Applied Date (Effective from): September 21, 2022 (Wed)

- Primary Changes

- Added a clause regarding mobile number collection for additional services.
- Changed information for the “Company and agency in charge of personal information protection in Europe.”

- Amendments Details

Article

Before

After

1. What type of information does Pearl Abyss collect? 

⑥ The following additional services collect respective personal information. 
 
Type: Notice on new services and updates 
Required/ Optional: Optional 
Collected: Email address, mobile number 
⑥ The following additional services collect respective personal information. 
 
Type: Notice on new services and updates / Send invitations for major events, specific notifications (important notices, CS-related, personal information)
Required/ Optional: Optional 
Collected: Email address, mobile number 
※ Mobile phone number: Outbound calls only when necessary 

10. How do you contact Pearl Abyss? 

Company and agency in charge of personal information protection in Europe 
 
VeraSafe has been appointed as PEARL ABYSS H.K. LIMITED's representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union.  
VeraSafe can be contacted in addition to dpo@pearlabyss.com, only on matters related to the processing of personal data. To make such an inquiry, please contact VeraSafe using this contact form:  https://www.verasafe.com/privacy-services/contact-article-27-representative    
Alternatively, VeraSafe can be contacted at:    
VeraSafe Czech Republic s.r.o   
Klimentská 46   
Prague 1, 11002   
Czech Republic 
Company and agency in charge of personal information protection in Europe 
 
VeraSafe has been appointed as PEARL ABYSS H.K. LIMITED's representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. If you are in the European Economic Area, VeraSafe can be contacted in addition to dpo@pearlabyss.com, only on matters related to the processing of personal data. To make such an inquiry, please contact VeraSafe using this contact form: https://verasafe.com/public-resources/contactdata-protection representative or via telephone at: +420 228 881 031   
 
- VeraSafe Czech Republic s.r.o  
Klimentská 46  
Prague 1, 11002  
Czech Republic 
- VeraSafe Netherlands BV  
Keizersgracht 391 A  
1016 EJ Amsterdam  
The Netherlands 
- VeraSafe Ireland Ltd.  
Unit 3D North Point House   
North Point Business Park
New Mallow Road 
Cork T23AT2P  
Ireland 

Privacy Policy Before Changes 

Privacy Policy After Changes

[View Full Details]

[View Full Details]

* If you do not reject the amended Privacy Policy by the effective date of September 21, 2022 (Wed), you will be deemed as consenting to all changes. 

* If you do not agree to the changes made to the Privacy Policy, you may apply for account deletion or demur through [Customer Support]. Please note that deleting your account means all your game data, including characters, items, etc., will be erased and any deleted game data cannot be restored.
*  Please contact us via [Customer Support] if you have any questions or concerns about the changes to the Privacy Policy.

 

Thank you.

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