Greetings, Adventurer
During the December 13, 2023 (Wed) maintenance, we will be integrating the Crystal Recovery, which was provided via Customer Support twice per year, into an in-game function
■ Operational Policy Revision
- Revised Document: Operational Policy
- Effective Date: December 20, 2023 (Wed
- Main Revision:
Article | Before | After |
3. Table of Recovery Support |
< Crystals destroyed due to a character’s death >
• Recovery is limited to twice a year per account
• Must send the inquiry within 72 hours of character’s death
• Only crystals destroyed during a single death can be recovered
• Recovery is not possible if the character’s Karma was negative at the time of death
• Excluding crystals, other items/EXP cannot be recovered
|
(Replaced with the in-game recovery function.) |
* If you do not express your objection by December 20, 2023 (Wed), the effective date of the revised Operational Policy, you will be deemed to have agreed to the contents of this revision.
* If you do not agree with the revision of the Operational Policy, you may apply for termination of the service use contract or raise objections through [Support]. However, please note that all game information, including characters and items you hold, will be deleted upon termination of the service use contract, and this cannot be recovered.
* For inquiries regarding the revision of the Operational Policy, please contact [Support].
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[Notices] Item Removal Due to Item Simplification Dec 22, 2023 (UTC)
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[Completed] December 20 (Wed) Maintenance Learn more about the upcoming scheduled maintenance Dec 19, 2023 (UTC)
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[Completed] December 13 (Wed) Maintenance Learn more about the upcoming scheduled maintenance Dec 11, 2023 (UTC)
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[Notices] Accounts Restricted for Violating the Operational Policy/Terms of Service (December 5, 2023) Dec 5, 2023 (UTC)
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