Notices Apr 11, 2023, 07:40 (UTC)
April 12 (Wed) Maintenance
5
Greetings Adventurers!
We will be performing a scheduled maintenance for Black Desert on Wednesday, 12 April 2023 in order to improve our services and bring you the latest updates.
During the maintenance, all services related to the Black Desert Website, Game Login and Web Central Market will be temporarily unavailable.
Please refer below for more details regarding the maintenance.
Game Server Maintenance
■ Affected Service(s): Black Desert game servers and Web Central Market.
■ Maintenance Schedule: 4 hours
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PDT
|
EDT
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UTC
|
CEST |
| 01:00 - 05:00 | 04:00 - 08:00 | 08:00 - 12:00 | 10:00 - 14:00 |
■ Maintenance Impact:
- Unable to login to the game, use Web Central Market, send items in the Web Storage to your in-game mailbox (B).
Website Maintenance
■ Affected Service(s): Black Desert official website
■ Maintenance Schedule: 2 hours
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PDT
|
EDT
|
UTC
|
CEST |
| 01:00 - 03:00 | 04:00 - 06:00 | 08:00 - 10:00 | 10:00 - 12:00 |
■ Maintenance Impact:
- Unable to access the website, payment service and forum
- All services related to the website will be unavailable.
Support Center Maintenance
■ Affected Service(s): Black Desert official customer support and ticket system
■ Maintenance Schedule: 1 hour
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PDT
|
EDT
|
UTC
|
CEST |
| 01:00 - 02:00 | 04:00 - 05:00 | 08:00 - 09:00 | 10:00 - 11:00 |
■ Maintenance Impact:
- Unable to access the customer support portal, send or receive support tickets
Major Update Details
● Spring Season Graduation Begins
Event Scheduled to End
Maintenance Stream with Baldlaive Endlaive
During our maintenance, we are also holding a 'Maintenance Stream With Baldlaive Endlaive'. You are more than welcome to join us whilst we wait for the servers to open! Endlaive will be going over some of the details on the patch notes and events. It's a chilled-out, comfy vibe so grab a coffee, or any preferred beverage and we look forward to seeing you all there!
■ Stream Start Time:
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PDT
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EDT
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UTC
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CEST |
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04:00
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07:00
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11:00
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13:00 |
We appreciate your patience and support while we work on providing you with better services.
Thank you!
Additional Notices
- Once maintenance begins, you will be disconnected from the game even if you are waiting in-queue.
- If you are still playing the game before the maintenance time, please move your character to a safe location (safe zone) before maintenance begins.
- If you exit the game while in a combat zone, your character and/or mount can be attacked by monsters or other Adventurers.
- If you receive an error message stating that you are already logged in after the maintenance, please try restarting your client.
- The maintenance schedule and details stated above are subject to change at any time. Any changes will be announced as an update via this notice.
-
[Notices] Accounts Restricted for Violating the Operational Policy/Terms of Service (April 14, 2023) Apr 14, 2023 (UTC) -
[Notices] Archer Skill Preset/Add-on Reset for Specific Skills Skill Add-on reset and compensation Apr 13, 2023 (UTC) -
[Notices] Accounts Restricted for Violating the Operational Policy/Terms of Service | April 10, 2023 Apr 10, 2023 (UTC) -
[Completed] April 14 (Fri) Payment Services Maintenance Apr 10, 2023 (UTC)