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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 2 : 59 Mar 7, 2025
CET 3 : 59 Mar 7, 2025
PST 18 : 59 Mar 6, 2025
EST 21 : 59 Mar 6, 2025
White launcher, can't login
Apr 14, 2021, 00:38 (UTC)
3978 5
Last Edit : Apr 14, 2021, 00:38 (UTC)
# 1

As of two days ago, i haven't been able to login to the game because for some reason every time i try to launch the game launcher is all white and so i can't login to the game. Is there any way to fix this or bypass the launcher and login while ingame?white launcher

Last Edit : May 17, 2024, 07:23 (UTC)
# 2

My game is going white as well. if they do not fix this i want my money back.

Last Edit : May 17, 2024, 08:03 (UTC)
# 3

Good morning, can you please check that your graphics drivers are fully updated? It would be a good check to also do a clean reinstall of the Graphics driver from the website directly to make sure that is not the cause.

Secondly, try going to settings, privacy and security, windows security, firewall and click on "allow an app through firewall". select bdo and try again. Make sure your network is set to private and not public.

Last Edit : Feb 11, 2025, 18:32 (UTC)
# 4

Still does not work for me. All drivers updated btw

Last Edit : Feb 11, 2025, 19:45 (UTC)
# 5

You gotta send a ticket to support, they can help oyu with the issue

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