Greetings Adventurers!
We will be performing a scheduled maintenance for Black Desert Online on May 25, 2022 (Wed) in order to improve our services and bring you the latest updates.
During the maintenance, all services related to the Black Desert Website, Game Login, Web Central Market will be temporarily unavailable.
Please refer below for more details regarding the maintenance.
* Please note that the maintenance scheduled for next week will be on Tuesday, May 31.
Game Server Maintenance
■ Affected Service(s):
- Black Desert Online game servers and Web Central Market.
■ Maintenance Schedule:
- May 25, 2022 (Wed) 08:00 - 12:00 (UTC)
- May 25, 2022 (Wed) 10:00 - 14:00 (CEST)
- May 25, 2022 (Wed) 01:00 - 05:00 (PDT)
- May 25, 2022 (Wed) 04:00 - 08:00 (EDT)
■ Maintenance Impact:
- Unable to login to the Game
- Unable to use Web Central Market
- Unable to send items in Web Storage to in-game mailbox (B).
Website Maintenance
■ Affected Service(s):
- Black Desert official website
■ Maintenance Schedule:
- May 25, 2022 (Wed) 08:00 - 10:00 (UTC)
- May 25, 2022 (Wed) 10:00 - 12:00 (CEST)
- May 25, 2022 (Wed) 01:00 - 03:00 (PDT)
- May 25, 2022 (Wed) 04:00 - 06:00 (EDT)
■ Maintenance Impact:
- Unable to access the website, payment service and Forum
- All services related to the website will be unavailable.
Support Center Maintenance
■ Affected Service(s):
- Black Desert official customer support and ticket system
■ Maintenance Schedule:
- May 25, 2022 (Wed) 08:00 - 09:00 (UTC)
- May 25, 2022 (Wed) 10:00 - 11:00 (CEST)
- May 25, 2022 (Wed) 01:00 - 02:00 (PDT)
- May 25, 2022 (Wed) 04:00 - 05:00 (EDT)
■ Maintenance Impact:
- Unable to access the customer support portal
- Unable to send or receive support tickets
Major Update Details
● Marni's Realm (Private Monster Zones) will be added.
- You can access Marni's Realm for up to 1 hour and 5 minutes every day.
● The loot and drop rates of all Monster Zones will be improved.
● The Item Drop Rate increase for Ecology Knowledge will be increased for each range.
- More Item Drop Rate increases will also be added for reaching 9,000 and 10,000 points.
● A new Spring UI theme featuring Shai and Alpaca will be added.
Events Scheduled to End
- Scouring the Dark Rifts
- A Step Closer to a PEN (V) Accessory
- Go Further Beyond, Daily Login Rewards!
Maintenance Stream with Baldlaive Endlaive
During our maintenance, we are also holding a 'Maintenance Stream With Baldlaive Endlaive'. You are more than welcome to join us whilst we wait for the servers to open! Endlaive will be going over some of the details on the patch notes and events. It's a chilled-out, comfy vibe so grab a coffee, or any preferred beverage and we look forward to seeing you all there!
■Stream Start Time:
- May 25, 2022 (Wed) 11:00 (UTC)
- May 25, 2022 (Wed) 13:00 (CEST)
- May 25, 2022 (Wed) 04:00 (PDT)
- May 25, 2022 (Wed) 07:00 (EDT)
Additional Notices
- Once maintenance begins, you will be disconnected from the game even if you are waiting in-queue.
- If you are still playing the game before the maintenance time, please move your character to a safe location (safe zone) before maintenance begins.
- If you exit the game while in a combat zone, your character and/or mount can be attacked by monsters or other Adventurers.
- If you receive an error message stating that you are already logged in after the maintenance, please try restarting your client.
- The maintenance schedule and details stated above are subject to change at any time. Any changes will be announced as an update via this notice.
We appreciate your patience and support while we work on providing you with better services.
Thank you!
-
[Notices] Accounts Restricted for Violating the Operational Policy/Terms of Service (June 3, 2022) Jun 3, 2022 (UTC)
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[Notices] [Completed] May 31 (Tue) Maintenance Learn more about the scheduled maintenance. (Updated: 05/30/2022 07:22 UTC) May 27, 2022 (UTC)
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[Notices] Changes to the Privacy Policy Changes to the Privacy Policy May 23, 2022 (UTC)
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[Notices] Payment Issues via Internet Explorer on May 20 (Wed) May 20, 2022 (UTC)
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