We are currently investigating an issue where some Adventurers did not receive the rewards for the cheer event, even though they completed the required steps.
We will update you when the investigation is completed. Thank you for your patience.
* Additional notices
- Items listed without a quantity are all 1 quantity.
- Pearl Abyss reserves the right to change or cancel the event depending on mitigating circumstances. If changes are made, they can be found on this event page.
- Only Adventurers residing within our service regions may be eligible for certain prizes. Certain regions may be excluded from the prizes due to mitigating laws or local laws/regulations.
- If you are selected as a winner, instructions on how to obtain your prize(s) will be sent to the email address associated with your Black Desert account.
- In order to ship event prizes, Pearl Abyss may request personal information from event winners.
- Event items may have restrictions (sale/trade) and/or different binding settings/expiration dates. Due to this reason, these items cannot be transferred or restored.
- For details such as whether the item is bound, please refer to the in-game item description.
- Used items and/or rewards cannot be recovered.
- Participating in the event using inappropriate methods may result in a cancellation/retrieval of your reward(s) and/or restriction from the game.
- For any questions or concerns regarding the event, please contact us via [Support].
- Any content not mentioned on this page is subject to the [Black Desert Event Rules].
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