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Best in Class Championship 5 A 1v1 tournament to find out who's on top of their class! Mar 10, 2021 (UTC) -
[Completed] Mar. 10 (Wed) Scheduled Maintenance 7 [Completed] Mar. 10 (Wed) Scheduled Maintenance Mar 9, 2021 (UTC) -
Delayed Support Tickets 5 Delayed Support Tickets Mar 8, 2021 (UTC) -
Notice about Acoin refunds 7 Mar 6, 2021 (UTC) -
Retrieval of Pearl Items Purchased at Abnormal Prices 2 Retrieval of Pearl Items Purchased at Abnormal Prices Mar 6, 2021 (UTC) -
Sporadic Synchronization Issue with Central Market’s Trade Volume Numbers 8 Sporadic Synchronization Issue with Central Market’s Trade Volume Numbers Mar 5, 2021 (UTC) -
[Completed] Mar. 5 (Fri) Chat Group Maintenance 1 Mar. 5 (Fri) Chat Group Maintenance Mar 5, 2021 (UTC) -
Compensation for Incorrect Bundle Euro Prices 6 Information on the incorrect prices of bundles on Steam. Mar 4, 2021 (UTC) -
[Resolved] Post-Maintenance Central Market Issues 29 Central Market Issue (Last updated: 03/03/2021 16:48 UTC) Mar 3, 2021 (UTC) -
Troubleshoot FAQ 4 Find the solution on technical issues after the service transfer here! Mar 2, 2021 (UTC) -
Mar. 3 (Wed) Scheduled Maintenance 17 Mar. 3 (Wed) Scheduled Maintenance Mar 2, 2021 (UTC) -
[Resolved] Unintended Items Sent from Web Storage 0 Details on the issue of incorrect items being sent from Web Storage. Mar 2, 2021 (UTC) -
[Resolved] Twitch Drops Daily 2-Hour Rewards Error 2 Temporary suspension of Twitch Drops Daily 2-Hour Reward due to incorrect item. Mar 1, 2021 (UTC) -
Information Regarding Improperly Unrestricted Accounts 16 Our response for cases where certain accounts remained unrestricted. (Last updated : 03/02/2021 07:38 UTC) Mar 1, 2021 (UTC) -
We apologize for the delay to your Support tickets. 31 Feb 28, 2021 (UTC) -
[Completed] February 26 Partial Maintenance 10 February 26 Partial Maintenance Feb 26, 2021 (UTC) -
Login Issue Resolved 21 We’ve resolved the issue preventing Adventurers from accessing the game. Feb 26, 2021 (UTC) -
Missing Game Pass in Novice Package Issue 5 Missing Game Pass in Novice Package Issue Feb 26, 2021 (UTC) -
Purchase Limit Reset for [Event] 530% Combat & Skill EXP Scroll (60 min) 17 Purchase Limit Reset for [Event] 530% Combat & Skill EXP Scroll (60 min) Feb 26, 2021 (UTC) -
Disappearing Storage and Inventory Slots Issue 39 Disappearing Storage and Inventory Slots Issue Feb 26, 2021 (UTC) -
Information Regarding Novice Edition Game Package 17 Information Regarding Novice Edition Game Package Feb 26, 2021 (UTC) -
Issues Affecting Certain Adventurers 255 Issues Affecting Certain Adventurers (Last updated : 02/26/2021 04:08 UTC) Feb 25, 2021 (UTC) -
Value Pack Buff and Loyalties Shop Revamp 8 Value Pack Buff and Loyalties Shop Revamp (Last updated 04/16/2021 02:40 UTC) Feb 25, 2021 (UTC) -
Installation and Game Start Guide 4 How to install the Black Desert Online game client and launch the game. Feb 25, 2021 (UTC)
Install the Black Desert Launcher if the game doesn't start.
Install the Black Desert Launcher to start the game.
The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.
Install Guide
1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.
2 Start the game once installation is complete.